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A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. I've tried to forcing it to stop after going through app info (Fota) but it just starts again. If you're unable to send/receive calls or connect to the Internet, this could help.Before performing a factory data reset, you should always... If you're having other issues with your phone or device, visit our Troubleshooting Assistant.Removing then re-adding a Gmail account often fixes login / not receiving email issues.
If you're having other issues with your device, visit our Troubleshooting Assistant.Removing then re-adding an email account often fixes login/not receiving emails issues.This often helps if you get emails on your computer/PC but not on your phone.Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting. Lisaprince asked Verizon Wireless: Q: Can I make calls with my Ellipsis 7? These devices are not provisioned or designed to make calls like a standard smart phone.If you're having other issues with your phone or device, visit our Troubleshooting Assistant.... However, you would always be able to search the play store for applications for voice over data calling.